Terms & Conditions

Legal framework governing our AI and IT services. Understand your rights and responsibilities.

Last Updated: Jan 15, 2024
Effective Immediately
Version 3.2

Table of Contents

Last UpdatedJan 15, 2024
Version3.2

Introduction & Scope

Understanding our service agreement framework

Agreement Overview

These Terms & Conditions govern your use of E-Bindle's AI-integrated IT services, including web development, cloud solutions, AI consulting, and digital transformation services provided by E-Bindle Technologies Pvt. Ltd.

  • These terms apply to all clients, users, and visitors of our services
  • By using our services, you agree to be bound by these terms
  • We reserve the right to update these terms at any time
  • Continued use after changes constitutes acceptance

Service Eligibility

To use our services, you must meet certain eligibility criteria and provide accurate information during the onboarding process.

  • Must be at least 18 years of age
  • Must provide accurate company information
  • Must have authority to enter into agreements
  • Compliance with applicable laws and regulations

Services Agreement

Key Section

Scope of services and project management

Service Delivery

We commit to delivering services as specified in individual project agreements, statements of work, or service level agreements.

  • Project timelines as per mutual agreement
  • Quality standards meeting industry best practices
  • Regular progress updates and communication
  • Scope changes require formal approval

Client Responsibilities

Clients are responsible for providing necessary resources, information, and approvals for successful project completion.

  • Timely provision of required information
  • Designated point of contact for communication
  • Approval of deliverables within specified timelines
  • Payment as per agreed schedule

Intellectual Property Rights

Ownership and usage rights

Data Collection Overview

Data CategoryExamplesPurposeRetention
Personal Information
Name, email, phone number
Company details, job title
Account creation, communicationUntil account deletion
Usage Data
IP address, browser type
Pages visited, session duration
Analytics, service improvement2 years
Technical Data
Device information
Log files, error reports
Troubleshooting, security1 year
Project Data
Source code, documentation
AI training data (if provided)
Service delivery, AI trainingAs per contract

Client IP

All pre-existing intellectual property provided by the client remains their exclusive property.

  • Source code and assets provided by client
  • Brand assets and trademarks
  • Proprietary business processes
  • Client confidential information

E-Bindle IP

Our proprietary tools, frameworks, and methodologies remain our intellectual property.

  • AI models and algorithms
  • Development frameworks
  • Internal tools and libraries
  • Process documentation

Compliance Standards

GDPR
EU
CCPA
California
ISO 27001
Security
DPA 2018
UK

Need a Signed Copy?

Download PDF versions of our legal documents for your records or contractual requirements.

Questions About Our Policies?

Contact our legal team for clarifications or specific concerns about our terms or privacy practices.

Important Legal Notice

This document constitutes a legal agreement between you and E-Bindle Technologies Pvt. Ltd. By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

These policies are provided in English. While we may offer translations for convenience, the English version shall prevail in case of any discrepancies.

If you do not agree with any part of these terms, please discontinue use of our services immediately.